FAQs

❓ What is Pasta Box?

Pasta Box is a homemade food brand offering fresh, flavorful pasta dishes made with premium ingredients and no shortcuts.

🛒 How do I place an order?

You can order through our website, WhatsApp, or by calling our support team. Select your dish, confirm your details, and we prepare it fresh for you.

🚚 Do you offer delivery?

Yes, we deliver across the city through trusted riders. Delivery charges depend on your location.

Preparation takes 20–30 minutes. Delivery time varies based on your area and rider availability.

⏱️ How long does delivery take?

🍝 Are your products homemade?

Yes, every dish is freshly prepared at home with high-quality ingredients—no preservatives or shortcuts.

⚙️ Can I customize my order?

Yes, you can request spice level changes, add-ons, or adjustments to portion size.

💳 What payment methods do you accept?

We accept cash on delivery, bank transfer, and digital payment options depending on your area.

🌶️ Are your dishes spicy?

You can choose mild, medium, or spicy—whatever you prefer.

📩 How do I give feedback or file a complaint?

You can use the Feedback/Complaint form on our website or contact us on WhatsApp. We’re always happy to help.